DUMPS BASE EXAM DUMPS AVAYA 74950X 28% OFF Automatically For You Avaya Oceana? Solution Integration Exam New 74950X Dumps Questions V9.02 [2022] Guarantee To Pass 74950X Exam 1.Which snap-in provides a single interface through which client components can manage and retrieve customer Information from Context Store, Multimedia Database and CRM? A. OceanaCoreDataService Snap-in B. ContactCenterService Snap-in C. CustomerManagement Snap-in D. CustomerJourneyService Snap-in Answer: C 2.AVA is required for providing which two integrations for Avaya Oceana® 3.5 solution? (Choose two.) A. Avaya Chatbot B. Avaya Mobile Video C. Webchat D. SMS E. Social Media Answer: AC Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101054790 3.Which snap-in is required for implementing POM in an Avaya Oceana ® solution? A. ORCRestService B. AgentControllerService C. AutomationController D. OBCService Answer: D Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101051672 4.For the implementation of an Avaya mobile Video solution, which two additional components are required? (Choose two.) A. Avaya Aura® Web Gateway B. Avaya Mobile Video Gateway C. Avaya Aura® Media Server D. Equinox Management Server E. Avaya Aura® Session Manager Answer: CA 5.While deploying the Avaya Oceana® solution, it is recommended that the customer New 74950X Dumps Questions V9.02 [2022] Guarantee To Pass 74950X Exam provide an External data mart (EDM) database for Context Store. Which three databases are supported for EDM deployment? (Choose three.) A. Sybase B. Informix C. Microsoft SQL Server D. PostgreSQL E. Oracle Database Answer: CDE Explanation: Reference: https://documentation.avaya.com/bundle/DeployingAvayaOceanaSolution_r34/page/ Create_the_database_for_External_Data_Mart.html 6.Refer to the exhibit. New 74950X Dumps Questions V9.02 [2022] Guarantee To Pass 74950X Exam A customer has Data center 1 (DC1) and they would like to implement Data Center 2 (DC2) as the DR solution. While deploying the Avaya Oceana® DR solution, which two configuration items are applicable to the DR site? (Choose two.) A. The Breeze ™ clusters on DC2 must be set to “Accept new Service” mode through System Manager. B. The Breeze ™ clusters on DC2 must be set to “Accept new Service” set as “Active” using the cluster attributes within System Manager. C. The Breeze ™ clusters on DC1 must be set as “Standby” using the cluster attributes within System Manager. New 74950X Dumps Questions V9.02 [2022] Guarantee To Pass 74950X Exam D. The Breeze ™ clusters on DC2 set as “Standby” using the cluster attributes within System Manager. E. The Breeze ™ clusters on DC2 must be set to “Deny new Service” mode through System Manager. Answer: DE 7.A customer’s recommendation is to use secure communication between all the components involved in the Avaya Oceana® solution. After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster? A. Cluster Profile B. Cluster group C. Cluster IP D. Cluster Fully Qualified Domain Name Answer: D 8.Which two statements about the functionally provided by Avaya Oceana® Omnichannel datastore are true? (Choose two.) A. Chat, Email, and SMS interactions are stored in Omnichannel Datastore. B. Customer History Information is provided by Omnichannel Datastore. C. Omnichannel datastore can co-reside with Avaya Oceana® Cluster#3. D. Omnichannel datastore can co-reside with Avaya Oceana® Cluster#2. E. Voice Interactions information is stored in Omnichannel Datastore. Answer: AB 9.Which three statements about Webchat Transfer to Service are true? (Choose three.) A. WebChat transfer is completed without any indication on customer web session. B. The Web Chat Agent helps the customer, and transfers the chat to the appropriate service. C. The Agent waits on the line until the customer connects to the new agent. D. The Agent puts the chat on hold, and the customer is put in the Oceana® queue until a new agent is found. E. The Web Chat Agent cannot help the customer, and transfers the chat to the appropriate service. Answer: ABD 10.Using the customer history widget, Avaya Oceana® Agents can search customer history to find information about previous multimedia interactions with the customer. New 74950X Dumps Questions V9.02 [2022] Guarantee To Pass 74950X Exam Which component holds multimedia customer history information? A. Omnichannel Datastore B. Avaya Aura® Session Manager C. External Data Mart D. Avaya Control Manager Answer: A 11.After a new webchat session is initiated by the customer, what is the next step the customer controller snap-in performs to create a new contact inside Avaya Oceana®? A. The customer Controller Snap-in sends the “create new contact request” to OCP Snap-in. B. The customer Controller Snap-in sends the “create new contact request” to WA Snap-in. C. The customer Controller Snap-in sends the “create new contact request” to UCA Snap-in. D. The customer Controller Snap-in sends the “create new contact request” to UCM Snap-in. Answer: A 12.Which two options are available to customers for integrating Social Channel with their social media platforms with Avaya Oceana®? (Choose two.) A. Google Cloud B. AVA C. DevConnect AP D. Microsoft Azure E. Digital Ocean Answer: BC 13.Which two actions are required when configuring the Avaya Oceana® Webchat channel? (Choose two.) A. Deploy a WebServer. B. Create Chat Provider. C. Login to Agent Workspaces. D. Initiate a Webchat session. E. Deploy ED Chat Flow. Answer: AB 14.While an Avaya Oceana® Agent is on a live webchat session with a customer, which three supervisor features are available to the Oceana® supervisor? (Choose New 74950X Dumps Questions V9.02 [2022] Guarantee To Pass 74950X Exam three.) A. Route to B. Barge-in C. Coach D. Transfer E. Observe Answer: BCE Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101029734 15.Which three items are required for the Chat-Bot integration with Avaya Oceana®? (Choose three.) A. Avaya Co-Browse B. Secondary Omnichannel Datastore C. Rackspace instance D. Avaya Chat Servers APS E. An additional license from Avaya Answer: BDE 16.During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.) A. Conference a supervisor B. Email C. Transfer to a supervisor D. Transfer a file E. Initiate a co-browse session Answer: DE 17.Which two snap-ins are responsible for collecting Oceana® data and providing it to the ReliableEventing Framework? (Choose two.) A. OmniCenter ProvisioningCollector B. UCMDataCollector C. AgentControllerService D. UCMService E. Authorization Service Answer: AB 18.Which statement about Avaya Oceana® Engagement Designer (ED) Work Flows is true? New 74950X Dumps Questions V9.02 [2022] Guarantee To Pass 74950X Exam A. ED Work Flows are not required while Task Bundles are present in the Engagement Designer. B. ED Work Flow is mandatory for only Multimedia Interaction Channels (chat, email, SMS, etc.) C. ED Work Flow cannot be edited by the Customers/Business Partners as per their Business Logic. D. ED Work Flow is mandatory for every Interaction Channel (voice, chat, email, SMS, etc.) Answer: D 19.For integrating an Avaya Oceana® solution with Avaya Control Manager, which Cluster Rest interface URL is configured? A. http://Cluster4-IP/services/UCAStore/uca B. http://Cluster2-IP/services/UCAStore/uca C. http://Cluster1-IP/services/UCAStore/uca D. http://Cluster3-IP/services/UCAStore/uca Answer: C Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101051566 GET FULL VERSION OF 74950X DUMPS